Store Manager: Lead a High-Performance Beauty Team

The Estée Lauder Companies Inc.; Aurora (IL); On-site; USD 54,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid holidays and vacation

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead a team of Sales Associates, drive sales, deliver exceptional service, and manage store operations at a prestige beauty location in the United States.

You will coach, develop staff, and execute business plans to recruit and retain customers through events and CRM. This role emphasizes leadership, coaching, and strategic planning to achieve targets, with a focus on in-store events, customer relationships, and

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Skills

Leadership

Customer service

Staff scheduling

Event planning

Sales targets

Budgeting

Tools

Retail POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead a team of Sales Associates, drive sales, deliver exceptional service, and manage store operations at a prestige beauty location in the United States.

You will coach, develop staff, and execute business plans to recruit and retain customers through events and CRM. This role emphasizes leadership, coaching, and strategic planning to achieve targets, with a focus on in-store events, customer relationships, and