Prestige Beauty Store Leader

The Estée Lauder Companies; Plano (TX); Hybrid; USD 51,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Bonus program

Paid holidays and vacation time

Retirement savings plans

Wellness programs

Job summary

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead, coach, and develop a team of Sales Associates to hit sales, customer service, and operational targets.

You will drive an agile business plan to recruit and retain customers through in-store events, CRM, and leadership of a high-performing team. This role offers the chance to demonstrate strategic planning, customer relationship skills, and hands-on leadership in a prestige beauty environment with strong

Qualifications

• Proven retail management/assistant retail management experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
• Previous retail operations experience including inventory and facilities management and cash reconciliation
• Proven track record of leading a team to achieve sales and customer service targets
• Experience of creating and executing in-store events
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Proficient in Microsoft office
• applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Responsibilities

• Lead, coach and develop a team of Sales Associates to achieve sales, customer service and operational targets
• Create and execute an agile business plan to recruit and retain customers through targeted events
• Manage customer relationship management and drive a high-performing store team
• Schedule staff and monitor inventory and facilities to ensure smooth operations

Skills

Retail management

Customer service

Sales planning

Staff scheduling

Inventory management

Event planning

Team leadership

Cash reconciliation

In-store events

MS Office

Tools

Retail POS software

Microsoft Office

Job description

The Estée Lauder Companies Inc. is seeking a dynamic Store/Retail/Counter Manager to lead, coach, and develop a team of Sales Associates to hit sales, customer service, and operational targets.

You will drive an agile business plan to recruit and retain customers through in-store events, CRM, and leadership of a high-performing team. This role offers the chance to demonstrate strategic planning, customer relationship skills, and hands-on leadership in a prestige beauty environment with strong