Store Manager: Lead, Coach & Elevate Customer Experience

Men's Wearhouse; Waterford (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

Men's Wearhouse in Waterford, CT is seeking a Store Manager who will lead the store team to achieve sales and service goals through coaching, development, and strong operational execution.

You will recruit, hire, and train staff, foster an inclusive environment, and elevate the customer experience by aligning with company standards and brand. The role emphasizes leadership, communication, and data-driven decision making to maximize performance and ensure financial success.

Qualifications

• Minimum 3-years' experience leading, managing, and developing retail teams.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store team to achieve sales, service, and operational goals through coaching and development.
• Recruit, hire, and train a store team to achieve an exceptional customer experience.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Communicate priorities and sales driving information to ensure staff are equipped to maximize opportunities.

Skills

Retail leadership

Communication skills

Problem solving

Team development

Training & coaching

Tools

Microsoft Office

Video conferencing

POS System

Job description

Men's Wearhouse in Waterford, CT is seeking a Store Manager who will lead the store team to achieve sales and service goals through coaching, development, and strong operational execution.

You will recruit, hire, and train staff, foster an inclusive environment, and elevate the customer experience by aligning with company standards and brand. The role emphasizes leadership, communication, and data-driven decision making to maximize performance and ensure financial success.