Retail Store Manager: Lead Team, Elevate Customer Experience

Tailored Brands, Inc.; Waterford (CT); Hybrid; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

The Men's Wearhouse, LLC in Waterford, CT is seeking a Store Manager to lead a store team toward strong sales, exceptional service, and efficient operations. You will coach staff, recruit and train new hires, and ensure the store reflects brand standards with a customer-centric approach.

Responsibilities include planning sales strategies, managing scheduling, and driving an engaging workplace that values diversity, development, and accountability.

Qualifikationen

• Minimum 3 years’ experience leading, managing, and developing retail teams.
• Strong leadership and communication skills with focus on customer experience.
• Ability to recruit, train and coach staff to meet company standards.
• Proficient in Microsoft Office and POS systems.
• Able to stand for long periods and lift up to 50 lbs.

Aufgaben

• Lead store staff to meet sales, service, and operational goals.
• Develop game plans and follow up on execution to maximize sales.
• Ensure scheduling accuracy and staffing for initiatives and Ship-from-Store.
• Create an engaging and inclusive store environment and conduct regular meetings.
• Drive customer experience and achieve high NPS, using feedback to improve.

Kenntnisse

Retail leadership

Team development

Sales coaching

Operational excellence

Tools

Microsoft Office

POS System

Jobbeschreibung

The Men's Wearhouse, LLC in Waterford, CT is seeking a Store Manager to lead a store team toward strong sales, exceptional service, and efficient operations. You will coach staff, recruit and train new hires, and ensure the store reflects brand standards with a customer-centric approach.

Responsibilities include planning sales strategies, managing scheduling, and driving an engaging workplace that values diversity, development, and accountability.