Store Lead: Coaching Excellence & Customer Experience

Men's Wearhouse; Anchorage (AK); Presencial; USD 22.000 - 29.000; Jornada completa

Descripción de la vacante

Men's Wearhouse is seeking a Store Lead who partners with the Store Manager to coach team members, drive sales, and maintain exceptional customer service while acting as the manager on duty. You will oversee daily operations, open and close the store, and help create a welcoming, inclusive environment that aligns with brand standards.

In this role you will analyze reports, lead by example, train staff, and execute initiatives to maximize growth, efficiency, and customer satisfaction across all

Formación

• Minimum of 1 year of Retail or Sales experience.
• Creative individual who demonstrates good judgement and is tuned-into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsabilidades

• Inspire store team to achieve their best performance.
• Execute to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
• Models company values and leads by example as an active coach.
• Communicates priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
• Assists in recruiting store staff and embraces diversity by contributing to an inclusive store environment.

Conocimientos

Retail experience

Leadership

Communication skills

Training & development

Organizational skills

Herramientas

POS System

Microsoft Office

Video conferencing

Technology systems

Descripción del empleo

Men's Wearhouse is seeking a Store Lead who partners with the Store Manager to coach team members, drive sales, and maintain exceptional customer service while acting as the manager on duty. You will oversee daily operations, open and close the store, and help create a welcoming, inclusive environment that aligns with brand standards.

In this role you will analyze reports, lead by example, train staff, and execute initiatives to maximize growth, efficiency, and customer satisfaction across all