Store Manager: Lead, Coach & Elevate Customer Experience

Men's Wearhouse; Southaven (MS); On-site; USD 33,000 - 44,000; Full time

Benefits offered by this job

Employee discount

401K with company match

Paid time off

Job summary

Men's Wearhouse in Mississippi is seeking a Store Manager to lead a high-performing team to achieve sales and service goals through coaching, recruiting, hiring, and training to deliver an exceptional customer experience. You will drive operational excellence and ensure proper staffing while modeling our values and fostering an inclusive, growth-focused environment.

You will oversee schedule accuracy, staff training on internal operations, and execution of store programs to boost productivity

Qualifications

• Minimum 3-years’ experience leading, managing, and developing retail teams.
• Creative individual who demonstrates good judgement and is tuned into the pulse of the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Lead store staff to meet sales, service and operational goals.
• Set clear performance expectations and train staff in sales, customer service, and operations.
• Model company values and coach the team.
• Communicate priorities and sales information to maximize opportunities.
• Identify and implement productivity improvements with the team.
• Recruit for store roles and foster an inclusive environment.
• Develop plans to drive sales and monitor execution for consistency.
• Ensure schedule accuracy and proper staffing for initiatives.
• Maintain brand standards and execute marketing initiatives.

Skills

Retail leadership

Communication

Team development

Problem solving

Organizational skills

Customer service

Coaching

Mentoring

Tools

POS System

Microsoft Office

Video conferencing

Job description

Men's Wearhouse in Mississippi is seeking a Store Manager to lead a high-performing team to achieve sales and service goals through coaching, recruiting, hiring, and training to deliver an exceptional customer experience. You will drive operational excellence and ensure proper staffing while modeling our values and fostering an inclusive, growth-focused environment.

You will oversee schedule accuracy, staff training on internal operations, and execution of store programs to boost productivity