Store Lead: Coach, Sell, and Elevate Customer Experience

Men's Wearhouse; Geneva (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Men's Wearhouse is seeking a Store Lead to partner with the Store Manager in coaching the team, driving sales performance, and delivering operational excellence when on duty. You will open and close the store, lead by example, recruit and train staff, use reports to guide decisions, ensure brand standards, and create an engaging, inclusive customer experience that exceeds expectations.

You will lead by example, communicate priorities, help recruit staff, use store reports to plan actions, ensure

Qualifications

• Minimum of 1 year of Retail or Sales experience.
• Creative individual with good judgement and pulse on the business.
• Self-motivated, results oriented, strategic thinker.
• Strong organizational and leadership skills.
• Excellent written and verbal communication skills.
• Demonstrates active listening and problem-solving skills.
• Proven ability to train and develop high performing store teams.
• Proficient in technology systems, applications, Microsoft Office, and video conferencing.
• Ability to operate a computer and POS System.

Responsibilities

• Coach and develop store team to achieve sales and service goals.
• Lead store operations and staffing when on duty.
• Analyze store reports to drive business decisions.
• Ensure brand standards and marketing initiatives are executed.
• Provide engaging, inclusive leadership and training.

Skills

Retail/Sales experience

Creativity & judgement

Self-motivation & drive

Organizational leadership

Communication skills

Active listening & problem solving

Train and develop teams

Tech proficiency (MS Office, video)

POS system operation

Tools

Microsoft Office Suite

Job description

Men's Wearhouse is seeking a Store Lead to partner with the Store Manager in coaching the team, driving sales performance, and delivering operational excellence when on duty. You will open and close the store, lead by example, recruit and train staff, use reports to guide decisions, ensure brand standards, and create an engaging, inclusive customer experience that exceeds expectations.

You will lead by example, communicate priorities, help recruit staff, use store reports to plan actions, ensure