Store Lead: Inspire Sales & Operational Excellence

Men's Wearhouse; Matthews (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Men's Wearhouse seeks a Store Lead to partner with the Store Manager in driving sales, coaching a team, and delivering operational excellence on duty. You will manage store keys, support recruiting, and model company values while ensuring brand standards.

The role emphasizes customer experience, staff development, and execution of store programs to maximize growth. This position requires leadership, communication, and a hands-on approach to daily store performance.

Qualifications

• Retail or sales experience of 1 year minimum.
• Creative with good judgement and pulse on business.
• Self-motivated, results oriented and strategic thinker.
• Strong organizational and leadership abilities.
• Excellent written and verbal communication skills.
• Active listening and problem-solving skills.
• Proven ability to train and develop high performing teams.
• Proficient with technology systems and MS Office.
• Able to operate computer and POS system.

Responsibilities

• Inspire store team to achieve their best performance.
• Execute plans to maximize growth and potential.
• Create an engaged and inclusive store environment.
• Elevate the customer experience through operational excellence.
• Exceed customer expectations in all interactions.
• Partners with Store management to lead staff when on duty.
• Model company values and coach others actively.
• Communicate priorities and sales driving information clearly.
• Assist in recruiting store staff and foster inclusive culture.
• Support management in sales, service and operational goals.
• Utilize store reports to inform decisions and drive results.
• Lead regular store meetings and align with directives.

Skills

Retail leadership

Coaching

Communication

Team building

Tools

POS System

MS Office

Video conferencing

Job description

Men's Wearhouse seeks a Store Lead to partner with the Store Manager in driving sales, coaching a team, and delivering operational excellence on duty. You will manage store keys, support recruiting, and model company values while ensuring brand standards.

The role emphasizes customer experience, staff development, and execution of store programs to maximize growth. This position requires leadership, communication, and a hands-on approach to daily store performance.