Store Manager - Lead a High-Impact Retail Team

Deckers Brands; Boston (MA); On-site; USD 93,000 - 101,000; Full time

Benefits offered by this job

Competitive pay

Employee discounts

Store contests and recognition

Job summary

Deckers Brands' HOKA store in Boston is seeking a Store Manager to develop and lead a high-performing team, deliver personalized customer experiences, and uphold brand standards across merchandising and operations.

You will manage inventory, cash, and labor, coach staff, and drive sales while maintaining cost controls. Four years of retail store management are required; a Bachelor’s degree is preferred, with agility during peak periods essential.

Qualifications

• Four (4) years minimum retail store management experience.
• Bachelor’s Degree (preferred) or equivalent experience required.
• Excellent communication skills and ability to convey the Deckers Brands Vision and Mission to your team and customers.
• Excellent leadership skills and experience managing people in a customer-facing environment.
• Demonstrated track record of exceeding sales targets and cost management for a store of comparable seasonality, volume and size
• Excellent organizational skills and ability to coordinate, people, resources, and services in order to address business goals and needs
• Problem-solving skills and ability to work through challenges.
• Ability to be agile to meet the needs of the business, especially during our busiest time of the year.

Responsibilities

• Coach and develop your team to drive business results and professional growth.
• Ensure the highest level of customer service possible and prioritize brand and product knowledge training.
• Meet and exceed budgeted sales and revenue goals and monitor expenses.
• Develop store strategies that enhance customer satisfaction, expand traffic, and optimize profitability.
• Proactively cultivate awareness of your market beyond the four walls of your business, including industry trends, clienteling, and community outreach.
• Implement store administration and operations including compliance with policies and procedures.
• Manage inventory and partner with corporate stakeholders to meet the needs of your market.
• Regularly maintain a network for recruiting candidates to your store team.

Skills

Store management

Leadership

Sales targets

Customer service

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Deckers Brands' HOKA store in Boston is seeking a Store Manager to develop and lead a high-performing team, deliver personalized customer experiences, and uphold brand standards across merchandising and operations.

You will manage inventory, cash, and labor, coach staff, and drive sales while maintaining cost controls. Four years of retail store management are required; a Bachelor’s degree is preferred, with agility during peak periods essential.