Store Manager in Training (MIT)

Insomnia Cookies; Oxford (OH); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Hourly pay up to $20

Store bonus eligibility

Benefits after 60 days

Cellphone stipend

Paid vacation & personal days

Growth opportunities

Team environment

Free cookies on shifts

Job summary

Insomnia Cookies is actively hiring for a full-time Store Manager in Training (MIT) at our Oxford, OH store located at 33 E High St. This role supports the Store Ops Manager and leads a small team in cookies sales and delivery.

The MIT position offers competitive hourly pay up to $20, annual benefits after probation, a cellphone stipend, vacation and personal days, growth opportunities, and a fun team environment with free cookies on shifts.

Qualifications

• Minimum 1 year of supervisory experience in a restaurant or retail setting.
• Experience conducting in-person interviews of hourly staff.
• Experience with POS systems and MS Office applications.

Responsibilities

• Serve as Manager-on-Duty during scheduled shifts when the GM is not present.
• Supervise, train and coach 2–5 team members in both sales and deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for new hires in the manager's absence.
• Assist Store Ops Manager with ordering, inventory control and scheduling.
• Ensure staff adhere to baking, uniform and policy standards.
• Drive upselling and deliver excellent customer service.

Skills

Supervisory experience

Weekend availability

Interviews for hourly staff

POS systems

MS Office

Tools

POS systems

Applicant Tracking System

MS Office

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Oxford store located at 33 E High St, Oxford OH 45056, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Starting hourly pay up to $20.00/hr.
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!