Store Manager in Training (MIT)

Insomnia Cookies; Huntington (WV); On-site; USD 41,328,000 - 68,880,000; Full time

Benefits offered by this job

Market Competitive Hourly Pay

Eligibility for Store Bonus

Comprehensive Benefits

$25 Monthly Cellphone Stipend

10 Days Paid Vacation

2 Paid Personal Days

Job Stability

Opportunities for Growth

Fun Team Environment

FREE Cookies with Every Shift

Job summary

Join a rapidly growing and nationally recognized company as a Store Manager in Training! This role offers the chance to lead a team in a fun, dynamic environment while ensuring excellent customer service and operational excellence. As part of an innovative bakery concept, you will enjoy perks like competitive pay, bonuses, and free cookies with every shift. If you're passionate about hospitality and eager to grow your career, this opportunity is perfect for you!

Qualifications

• 1+ year of supervisory experience in restaurant or retail.
• Experience with POS systems and conducting interviews.

Responsibilities

• Manage store operations during shifts in absence of Store Ops Manager.
• Supervise and train team members involved in cookie sales.
• Conduct interviews for new hires and support inventory control.

Skills

Supervisory Experience

Point of Sale (POS) Systems

MS Office Proficiency

Interviewing Skills

Customer Service

Education

High School Diploma

Tools

Applicant Tracking Systems

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Huntington, WV store. As an MIT, you are the captain of our bakery during your shift! We are seeking hospitality-focused individuals eager to join our industry-leading, rapidly growing, nationally recognized company.

Check out some of our content videos to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

Our sweet MIT perks & compensation:

• Market competitive hourly pay
• Eligibility for end-of-period store bonus
• Comprehensive benefits starting the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability within a rapidly growing and reputable company
• Opportunities for growth and promotion
• Work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as an MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members involved in cookie sales and customer deliveries.
• Lead onboarding and initial training of new hourly staff.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Ensure staff adhere to Insomnia Cookies' standards (baking, uniform, policies, etc.).
• Drive upselling and ensure excellent customer service from all team members.

Desired skills/experience:

• At least 1 year of supervisory experience in a restaurant or retail store
• Experience conducting in-person interviews for hourly support staff
• Experience with Point of Sale (POS) systems
• Proficiency with MS Office, Word, and Applicant Tracking Systems
• Ability to work a 4-5 day week with 1-2 mid-to-late shifts (Thurs-Sun)
• Must be 18+ and legally eligible for employment in the U.S.

About us:

Founded in a college dorm by Seth Berkowitz, Insomnia Cookies has grown into a cult brand with over 300 stores worldwide. Known for our innovative bakery + delivery concept, our brand is celebrated for its warm, delicious cookies available day and night. Headquartered in Philadelphia, PA, we are expanding our footprint and redefining the cookie game by truly "Imagining What's Possible"!

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