Store Manager in Training (MIT)

Insomnia Cookies; Fort Wayne (IN); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Market competitive hourly compensation

Eligibility for end of period store bonus

Excellent comprehensive benefits

$25.00 monthly cellphone stipend

10 days of paid vacation plus 2 paid Insomnia Personal Days

Job stability with a reputable company

Achievable growth/promotion opportunities

Fun, exciting team environment

FREE cookies with every shift!

Job summary

Insomnia Cookies is seeking a full-time Store Manager in Training (MIT) for our Downtown Fort Wayne location. The ideal candidate has at least 1 year of supervisory experience in a retail or restaurant setting and will lead team members, conduct interviews, and ensure exceptional customer service. Perks include competitive hourly pay, a $25 monthly cellphone stipend, and various employee benefits. Join our rapidly growing, nationally recognized brand and enjoy free cookies with every shift!

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Prior Point of Sale (POS) systems experience.
• Ability to utilize MS Office, Word and our Applicant Tracking System.
• Must be 18 years of age or older and have legal eligibility for employment in the United States.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts.
• Supervise, train and coach team members.
• Lead new hourly staff onboarding and training.
• Conduct initial interviews for potential new hires.
• Support Store Ops Manager with ordering and inventory control.
• Hold staff accountable to Insomnia Cookies' standards.
• Ensure all team members provide the best customer service.

Skills

Supervisory experience

Customer service excellence

Interviewing skills

Point of Sale (POS) experience

MS Office proficiency

Job description

Overview

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Downtown Fort Wayne store located at 840 S. Calhoun Street, Fort Wayne IN 52240 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Perks & Compensation

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What will I do as a MIT

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager's absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Desired skills/experience

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

About us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so many cookies later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia's warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand's flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio, Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What's Possible"!