Store Manager in Training (MIT)

Insomniacookies; East Lansing (MI); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Market competitive hourly compensation

End of period store bonus

Comprehensive benefits after 60 days

$25 monthly cellphone stipend

Pet insurance

10 days paid vacation plus personal days

Job stability

Achievable growth opportunities

Free cookies with every shift

Job summary

Insomniacookies is seeking a full-time Store Manager in Training for their East Lansing location. Candidates should have supervisory experience in a retail or restaurant setting, excellent customer service skills, and be ready to lead a team.

Enjoy competitive hourly pay, a $25 monthly cellphone stipend, 10 days of vacation, plus growth opportunities with a fun, energetic team environment.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Ability to utilize MS Office, Word and our Applicant Tracking System.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts.
• Supervise, train and coach team members.
• Support Store Ops Manager with ordering and inventory control.

Skills

Supervisory experience

Customer service excellence

Point of Sale (POS) systems

MS Office skills

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our East Lansing store located at 603 E Grand River Avenue East Lansing, MI 48823, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Benefits and Compensation

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Free cookies with every shift!

Job Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence – ensuring all team members are also upselling and providing the best customer service.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Prior Point of Sale (POS) systems experience.
• Ability to utilize MS Office, Word and our Applicant Tracking System.
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thursday–Sunday).
• Must be 18 years of age or older and have legal eligibility for employment in the United States.