Store Manager in Training (MIT)

Insomnia Cookies; Columbus (OH); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Starting pay up to $20.00 an hour

Eligibility for store bonus

10 days paid vacation plus personal days

Monthly cellphone stipend

Free cookies with every shift

Job summary

Insomnia Cookies is seeking a Store Manager in Training in Columbus, OH, responsible for overseeing daily operations during the absence of the Store Ops Manager. The role includes training team members, managing inventory, and providing excellent customer service.

Ideal candidates have supervisory experience in retail or restaurants, a customer-focused mindset, and the ability to conduct interviews. Enjoy competitive pay, comprehensive benefits, and a fun work environment where you can also enjoy free cookies!

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in‑person interviews of hourly support staff.
• Ability to work a 4‑5 day work week and fulfill shift requirements.

Responsibilities

• Perform as Manager‑on‑Duty during shifts when Store Ops Manager is absent.
• Supervise, train, and coach team members engaged in customer deliveries.
• Support Store Ops Manager with ordering and inventory control.

Skills

Supervisory experience

Customer service excellence

MS Office proficiency

POS systems experience

Job description

Store Manager in Training (MIT)

Insomnia Cookies – 2209 N HIgh St, Columbus, OH 43201

Benefits & Compensation

• Starting pay up to $20.00 an hour
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipendPet insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

Responsibilities

• Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2‑5 team members engaged in cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upsell and provide overall customer service excellence – ensuring all team members also upsell and deliver the best customer service.

Desired Skills / Experience

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in‑person interviews of hourly support staff.
• Prior POS systems experience.
• Ability to utilize MS Office, Word, and our Applicant Tracking System.
• Ability to work a 4‑5 day work week and 1‑2 mid‑to‑late shifts throughout the latter part of the week (Thurs‑Sun).
• Legal age 18+ and legal eligibility to work in the United States.