Store Manager in Training (MIT)

Insomnia Cookies; Fort Myers (FL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Market competitive hourly compensation

End-of-period store bonus

Comprehensive benefits

$25.00 monthly cellphone stipend

Pet insurance

10 days of paid vacation plus 2 paid personal days

Growth and promotion opportunities

Fun team environment with free cookies

Job summary

A national cookie delivery company is seeking a full-time Store Manager in Training in Fort Myers. This role involves supervising a team, conducting interviews, and ensuring customer service excellence. Ideal candidates have supervisory experience in a retail or restaurant setting and are enthusiastic about leading a fun team environment. Benefits include competitive pay, bonuses, and a cellphone stipend.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Must be 18 years of age or older and have legal eligibility for employment in the United States.

Responsibilities

• Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager is not present.
• Supervise, train and coach 2‑5 team members.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires.
• Support Store Ops Manager with ordering and inventory control.
• Hold staff accountable to company standards.
• Upsell and ensure customer service excellence.

Skills

Supervisory experience

In-person interviewing

POS systems

MS Office skills

Customer service excellence

Job description

Store Manager in Training (MIT) – Insomnia Cookies

Insomnia Cookies is actively hiring a full‑time hourly Store Manager in Training (MIT) at our Fort Myers location, located at 19800 Village Center Drive, Suite 230‑B, Ft. Myers, FL 33913. Join our industry‑leading, rapidly growing, nationally recognized company and contribute to our cookie and delivery concept.

Compensation & Benefits

• Market competitive hourly compensation
• Eligibility for end‑of‑period store bonus
• Comprehensive benefits starting 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Fun, exciting team environment – free cookies with every shift!

Responsibilities

• Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2‑5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upsell and deliver overall customer service excellence – ensuring all team members also upsell and provide the best customer service

Desired Skills & Experience

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in‑person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4‑5 day work week and 1‑2 mid‑to‑late shifts throughout the latter part of the week (Thursday‑Sunday)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

Insomnia Cookies was founded in a college dorm room and has grown into a cult brand known for its warm, delicious delivery all day and into the night. We are revolutionizing the cookie game and envision what’s possible. Everyone is welcome to apply.