Store Manager in Training

Insomniacookies; Chicago (IL); On-site; USD 25,485 - 28,929; Full time

Benefits offered by this job

Eligibility for end of period store bonus

Cellphone stipend

Paid vacation

Promotion opportunities

Free cookies with every shift

Job summary

Insomniacookies is hiring a full-time Store Manager in Training for our Chicago - Taylor St. store. We seek hospitality-oriented individuals ready to join a rapidly growing and recognized company.

The ideal candidate has supervisory experience in a retail or restaurant setting, is 18 years or older, and is eager to make a difference in a fun, exciting team environment.

Benefits include a competitive pay rate, bonus eligibility, comprehensive benefits, and job stability amidst growth.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Must be 18 years of age or older and have legal eligibility for employment in the United States.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts.
• Supervise and train 2-5 team members.
• Conduct initial interviews for potential new hires.
• Support Store Ops Manager with ordering and inventory control.
• Ensure customer service excellence.

Skills

Supervisory experience

Customer service excellence

Point of Sale (POS) systems

MS Office

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Chicago - Taylor St. store! We are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Benefits

• Pay rate: $18.50 - $21.00/hr.
• Eligibility for end of period store bonus.
• Excellent comprehensive benefits 1st day of the month after 60 days of employment.
• $25.00 monthly cellphone stipend.
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness.
• Job stability with a rapidly growing and reputable company.
• Achievable growth/promotion opportunities.
• You get to work in a fun, exciting team environment.
• Free cookies with every shift!

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upsell and ensure overall customer service excellence – ensuring all team members are also upselling and providing the best customer service.
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun).

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Prior Point of Sale (POS) systems experience.
• Ability to utilize MS Office, Word and our Applicant Tracking System.
• Must be 18 years of age or older and have legal eligibility for employment in the United States.