Store Manager in Training (MIT)

Insomniacookies; Columbus (OH); On-site; USD 20,000 - 24,000; Full time

Benefits offered by this job

Starting pay up to $20.00 an hour

Eligibility for end of period store bonus

Federal insurance for pets

10 days vacation plus 2 personal wellness days

Monthly $25 cellphone stipend

FREE cookies with every shift

Job summary

Insomnia Cookies in Columbus, Ohio is looking for a full-time Store Manager in Training (MIT). Join our rapidly growing and nationally recognized company! This role offers an engaging team environment and opportunities for growth.

Ideal candidates will have at least one year of supervisory experience in a restaurant or retail setting. Responsibilities include supporting training efforts and ensuring top-notch customer service.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Ability to work a 4-5 day work week with mid-to-late shifts.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager is not present.
• Supervise, train and coach 2-5 team members.
• Conduct initial interviews for potential new hires.

Skills

Supervisory role experience

Customer service excellence

Point of Sale (POS) systems

MS Office proficiency

Job description

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Columbus store located at 2209 N Hi­gh St, Columbus OH 43201, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Benefits

• Starting pay up to $20.00 an hour
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet Insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States