Store Manager in Training (MIT)

Insomnia Cookies; Seattle (WA); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Pay rate starting at $23.00/hr

Eligibility for end of period store bonus

Comprehensive benefits (medical, dental, vision)

$25.00 monthly cellphone stipend

Pet Insurance

10 days of paid vacation plus 2 paid Personal Days

1 hour of paid sick time off for every 30 hours worked

Job stability

Growth/promotion opportunities

FREE cookies with every shift!

Job summary

A growing bakery chain is seeking a full-time Store Manager in Training in Seattle. This role involves supervisory responsibilities, training team members, and ensuring customer service excellence. Candidates should have supervisory experience in retail or restaurants, interviewing skills, and proficiency with Point of Sale systems. The position offers competitive pay starting at $23.00/hr and comprehensive benefits including paid vacation, sick time, and a cellphone stipend.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Ability to utilize MS Office, Word and our Applicant Tracking System.
• Must be 18 years of age or older and have legal eligibility for employment in the United States.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager is not present.
• Supervise, train and coach team members engaged in cookie sales and customer deliveries.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Ensure team members provide the best customer service.

Skills

Supervisory experience

Interviewing skills

Customer service excellence

Point of Sale (POS) systems

Microsoft Office proficiency

Job description

Store Manager in Training (MIT)

Insomnia Cookies is actively hiring for a full‑time hourly Store Manager in Training (MIT) at our brand new Seattle bakery located at 1519 Broadway Seattle, WA 98122! We are currently seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Benefits & Pay

• Pay rate starting at $23.00/hr
• Eligibility for end of period store bonus
• Excellent comprehensive benefits (medical, dental, vision) that begin on the 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet Insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• 1 hour of paid sick time off for every 30 hours worked
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

What You Will Do

• Perform as Manager‑on‑Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2–5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence – ensuring all team members are also upselling and providing the best customer service

Desired Skills & Experience

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in‑person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4‑5 day work week and 1‑2 mid‑to‑late shifts throughout the latter part of the week (Thurs‑Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

• Transportation, Logistics, Supply Chain and Storage