Store Manager in Training (MIT)

Insomniacookies; State College (Centre County); On-site; USD 20,664,000 - 28,929,600; Full time

Benefits offered by this job

Market competitive hourly compensation

End of period store bonus eligibility

Excellent comprehensive benefits

$25.00 monthly cellphone stipend

Pet Insurance

10 days of paid vacation plus 2 paid I

Job summary

Insomnia Cookies in State College, PA is hiring a full-time Store Manager in Training (MIT) to lead shifts, supervise a small team, and uphold our cookie-focused service standards. As MIT, you will act as Manager-on-Duty, train 2–5 teammates, onboard new hires, and assist with ordering, inventory and scheduling.

You’ll help ensure exceptional guest experiences and accurate POS operations. This role offers growth opportunities, competitive hourly wages, a monthly cellphone stipend, a benefits

Qualifications

• 1+ year of supervisory experience in retail or food service.
• Experience conducting in-person interviews of hourly staff.
• Experience with POS systems.
• Proficient with MS Office and Applicant Tracking System.
• Able to work 4–5 day weeks with Thu–Sun shifts.
• Must be 18+ and eligible to work in the United States.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when GM not present.
• Supervise, train and coach 2–5 team members on cookie sales and deliveries.
• Lead onboarding and initial training for new hourly staff.
• Conduct initial interviews for new hires in the manager’s absence.
• Assist Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, policies).
• Upsell and provide excellent customer service.

Skills

Supervisory experience

Interviewing

Scheduling

Customer service

MS Office

Tools

POS systems

Applicant Tracking System

Job description

Store Manager in Training (MIT)

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our State College bakery and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Benefits

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• Pet Insurance for your furry loved ones
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States

About us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly Imagining What’s Possible!