Store Manager in Training (MIT)

Insomniacookies; Boulder (CO); On-site; USD 31,000 - 37,000; Full time

Benefits offered by this job

End of period store bonus

Cellphone stipend

Paid vacation and wellness days

Job stability

Free cookies with every shift

Job summary

Insomniacookies is looking for a Store Manager in Training in Boulder, CO to oversee daily operations, train staff, and ensure customer satisfaction. You will be responsible for managing shifts, conducting interviews, and upholding company standards.

The ideal candidate has at least 1 year of supervisory experience in retail or restaurants, customer service skills, and is able to work flexible shifts. Enjoy benefits like paid vacation, a cellphone stipend, and free cookies with every shift!

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Ability to work a 4-5 day work week including mid-to-late shifts.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager is absent.
• Supervise, train, and coach team members engaged in cookie sales and deliveries.
• Conduct initial interviews for potential new hires in the manager’s absence.

Skills

Supervisory skills

Customer service excellence

Team training and coaching

Point of Sale (POS) systems experience

Tools

MS Office

Applicant Tracking System

Job description

Store Manager in Training (MIT)

Location: 1203 13th Street, Boulder, CO 80302

Benefits

• Pay rate: $17.00/hr
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness and paid sick time
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States