Store Manager in Training (MIT)

Insomniacookies; Oxford (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Starting hourly pay up to $20.00

End-of-period store bonus

Comprehensive benefits after 60 days

$25.00 monthly cellphone stipend

10 days of paid vacation

2 paid personal days

Fun team environment

FREE cookies with every shift!

Job summary

Insomnia Cookies in Oxford, OH is hiring a Store Manager in Training (MIT). This full-time role involves leading shifts and supervising team members, ensuring exceptional customer service.

The ideal candidate has supervisory experience in a restaurant or retail setting, is able to manage staff onboarding, and is 18 or older with U.S. work eligibility. Join a fun, growing company and enjoy benefits like a starting hourly pay of $20.00, paid vacation, and free cookies!

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Must be 18 years of age or older and have legal eligibility for employment in the United States.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager is not present.
• Supervise, train, and coach team members engaged in cookie sales and deliveries.
• Lead new hourly staff onboarding and initial training.

Skills

Supervisory experience

Conducting interviews

Point of Sale (POS) systems

MS Office

Customer service

Job description

Store Manager in Training (MIT) – Oxford, OH

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Oxford store located at 33 E High St, Oxford, OH 45056. We are seeking hospitality-focused individuals looking to join our industry-leading, rapidly growing, nationally recognized company.

Responsibilities

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
• Supervise, train, and coach 2-5 team members engaged in both cookie sales and customer deliveries.
• Lead new hourly staff onboarding and initial training.
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders, and Delivery Drivers) in the manager’s absence.
• Support Store Ops Manager with ordering, inventory control, and scheduling.
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
• Upsell and provide overall customer service excellence – ensuring all team members also upsell and provide the best customer service.

Qualifications

• At least 1 year of experience in a supervisory role within a restaurant or retail store.
• Prior experience conducting in-person interviews of hourly support staff.
• Prior Point of Sale (POS) systems experience.
• Ability to utilize MS Office, Word, and our Applicant Tracking System.
• Ability to work a 4–5 day work week and 1–2 mid-to-late shifts throughout the latter part of the week (Thursday–Sunday).
• Must be 18 years of age or older and have legal eligibility for employment in the United States.

Benefits

• Starting hourly pay up to $20.00/hr.
• Eligibility for end-of-period store bonus.
• Excellent comprehensive benefits from the first day of the month after 60 days of employment.
• $25.00 monthly cellphone stipend.
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness.
• Job stability with a rapidly growing and reputable company.
• Achievable growth/promotion opportunities.
• Work in a fun, exciting team environment.
• FREE cookies with every shift!

About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and … many … cookies … later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet‑easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly growing nationwide shipping and gifting portfolio… Insomnia Cookies is revolutionizing the cookie game by truly Imagining What’s Possible!