Store Manager — Growth, Team Leadership & Bonus Potential

Lids; Saugus (MA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Employee discount

Comprehensive benefits

Retirement plan

Paid Time Off

Early Wage Access

Uncapped monthly bonus potential

Job summary

Lids is seeking a Store Manager to lead daily operations, drive sales, and deliver outstanding customer experiences in a fast‑paced retail environment. You will supervise staff, coordinate training, and ensure payroll and scheduling align with company policies.

This role emphasizes people development, inventory control, and exceptional service expertise. Reporting to the District Sales Manager, you will champion Lids’ brand standards, oversee product presentation, and partner with HQ on

Qualifications

• Proven ability to drive sales results while minimizing loss.
• Strong leadership and coaching capabilities.
• Excellent communication and team‑building skills.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Lead selling strategy to achieve KPIs and deliver exceptional customer service.
• Resolve customer issues promptly and professionally to make it right.
• Oversee scheduling, payroll, and compliance with policies and budgets.
• Plan and manage store staffing, training, and onboarding of new team members.
• Maintain store operations, inventory integrity, and VM standards.

Skills

Supervisory skills

Training delivery

Interpersonal communication

Independent work

Attendance & scheduling

People management

Job description

Lids is seeking a Store Manager to lead daily operations, drive sales, and deliver outstanding customer experiences in a fast‑paced retail environment. You will supervise staff, coordinate training, and ensure payroll and scheduling align with company policies.

This role emphasizes people development, inventory control, and exceptional service expertise. Reporting to the District Sales Manager, you will champion Lids’ brand standards, oversee product presentation, and partner with HQ on