Store Manager - Full Time

RoShay Services; Victor (MT); On-site; USD 48,000 - 64,000; Full time

Job summary

RoShay Services is seeking a Store Manager to oversee daily store operations, supervise staff, and ensure excellent customer service in a safe, organized environment. You will handle staffing, training, performance evaluations, and adherence to policies while driving sales and inventory control.

The role emphasizes leadership, effective communication, and teamwork, with accountability for cash handling, security procedures, and store metrics. A track record in retail management is preferred.

Qualifications

• Experience in retail management, recruitment, and staff development preferred.
• Strong communication and organizational skills are required.
• Ability to interpret safety and operating procedures and perform basic math calculations.

Responsibilities

• Recruit, select, and retain qualified employees.
• Train staff, conduct performance reviews, and address gaps or disciplinary issues.
• Manage store opening and closing, staffing levels, and customer service standards.
• Analyze sales, inventory, and expense data to optimize store performance.
• Ensure merchandise presentation, inventory accuracy, and safety compliance.
• Maintain a secure, clean, and safe shopping environment.
• Adhere to company policies, complete documentation, and ensure staff compliance.

Skills

Retail management

Staff recruitment

Staff training

Customer service

Leadership

Communication

Inventory control

Safety compliance

Problem solving

Adaptability

Job description

Role Overview

Responsible for managing store operations, employee staffing, training, and performance evaluations to ensure efficient daily functioning. Supervises merchandise ordering, stocking, presentation, and inventory control to meet sales and stock targets. Ensures compliance with safety, security, and company policies, maintaining a clean and organized store environment. Provides excellent customer service and manages cash handling, cashier accountability, and store security procedures. Evaluates financial performance through operating statements, identifying trends and expense opportunities. Recruits, hires, trains, and develops staff, fostering a collaborative team environment. Supports store safety, ensures proper use of fixtures, signage, and tools, and completes all required documentation.

Qualifications & Skills

• Strong communication, interpersonal, and organizational skills.
• Ability to interpret safety and operating procedures and perform basic math calculations.
• Knowledge of inventory management, merchandising, cash handling, and security practices.
• Experience in retail management, recruitment, and staff development preferred.
• Ability to solve problems, adapt to various situations, and demonstrate leadership.
• Physical ability to stand, walk, lift up to 55 pounds, and perform manual tasks regularly.

Key Duties

• Recruit, select, and retain qualified employees.
• Train staff, conduct performance reviews, and address gaps or disciplinary issues.
• Manage store opening and closing, staffing levels, and customer service standards.
• Analyze sales, inventory, and expense data to optimize store performance.
• Ensure merchandise presentation, inventory accuracy, and safety compliance.
• Maintain a secure, clean, and safe shopping environment.
• Adhere to company policies, complete documentation, and ensure staff compliance.