Store Manager - Full Time

val's services; Bakersville (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

val's services in Bakersville, NC is seeking a Store Operations Manager to oversee staffing, training, inventory, merchandising, and daily customer service to drive store performance.

The role requires strong leadership and retail experience, with responsibilities including opening/closing, performance evaluations, compliance with labor laws, and maintaining a safe shopping environment.

Qualifications

• Experience leading staff and managing store operations.
• Knowledge of inventory management, merchandising, and retail operations.
• Familiarity with labor laws and safety procedures.

Responsibilities

• Recruit, hire, train, evaluate, and retain qualified employees, ensuring proper staffing and compliance with labor laws.
• Lead performance management, conduct evaluations, and address employee development needs.
• Oversee store opening and closing procedures, ensuring safety, security, and operational standards.
• Analyze financial and operational data to identify sales trends, control expenses, and reduce shrinkage.
• Manage inventory levels, ordering, and stock presentation according to company standards.
• Maintain accurate cash handling, security procedures, and store safety protocols.
• Deliver exceptional customer service and ensure a clean, organized, and safe shopping environment.
• Ensure compliance with company policies, procedures, and documentation standards.

Skills

Staffing management

Training & development

Inventory management

Merchandising

Customer service

Labor law compliance

Safety procedures

Cash handling

Bilingual abilities

Education

High school diploma

Job description

Role Overview

Responsible for managing all store operations, including staffing, training, inventory, merchandising, and customer service to ensure efficient store performance.

Key Responsibilities

• Recruit, hire, train, evaluate, and retain qualified employees, ensuring proper staffing and compliance with labor laws.
• Lead performance management, conduct evaluations, and address employee development needs.
• Oversee store opening and closing procedures, ensuring safety, security, and operational standards.
• Analyze financial and operational data to identify sales trends, control expenses, and reduce shrinkage.
• Manage inventory levels, ordering, and stock presentation according to company standards.
• Maintain accurate cash handling, security procedures, and store safety protocols.
• Deliver exceptional customer service and ensure a clean, organized, and safe shopping environment.
• Ensure compliance with company policies, procedures, and documentation standards.

Qualifications & Skills

• Ability to interpret manuals, safety rules, and operating instructions.
• Strong mathematical skills and cash handling knowledge.
• Effective communication and interpersonal skills.
• Experience with inventory management, merchandising, and retail operations.
• Knowledge of recruiting, legal compliance, and safety procedures.
• Organizational skills with attention to detail and problem-solving abilities.
• Bilingual abilities may be preferred at some locations.

Experience & Education

• High school diploma or equivalent preferred.
• Management experience in retail is advantageous.

Physical & Working Conditions

Frequent standing, walking, bending, and lifting up to 40-55 pounds. Occasional climbing, outside weather exposure, and driving are required in a fast-paced environment.