Store Manager — Elevate Guest Experience & Team

LOFT; Chicago (IL); On-site; USD 54,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Monthly bonuses

Discounts

Professional development

Community partnerships

Job summary

LOFT is seeking a Store Manager in Chicago to lead customer and associate experiences, drive profitability, and uphold visual standards. You will coach teams, manage operations, and foster an inclusive, high-performance store culture in a fast-paced retail environment.

The role emphasizes leading with hospitality, leveraging technology, and building community partnerships while achieving sales and payroll goals. Regular/full-time employment with comprehensive benefits is offered.

Qualifications

• Hospitality mindset when engaging with customers and associates.
• Strong people management skills and an ability to develop talent.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to develop strategies and create action plans to drive results.
• Action-oriented mindset with an ability to organize, delegate, and prioritize assignments to stay on top of deadlines.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Hire and build an effective store team through training, coaching, and talent development.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Develop a strong operational dynamic within the team to achieve store goals.
• Promote in-store community events and philanthropic partnerships.
• Use tools and reporting to oversee store profitability, effective budgeting, and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage the day-to-day operations of the store, including opening and closing.

Skills

Hospitality mindset

People management

Leadership

Communication skills

POS system proficiency

Business acumen

Time management

Tools

Point-of-sale system

Job description

LOFT is seeking a Store Manager in Chicago to lead customer and associate experiences, drive profitability, and uphold visual standards. You will coach teams, manage operations, and foster an inclusive, high-performance store culture in a fast-paced retail environment.

The role emphasizes leading with hospitality, leveraging technology, and building community partnerships while achieving sales and payroll goals. Regular/full-time employment with comprehensive benefits is offered.