Store Manager: Lead People & Elevate Experience

LOFT; Plainfield (IN); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and advancing

Community impact through philanthropic

philanthropic partnerships

Job summary

LOFT in Plainfield, IN is seeking a Store Manager to lead the customer and associate experiences in our store. You will drive a profitable business by focusing on customer experience, operations, visual standards, and community engagement.

You will coach your team to reach their full potential, ensure a welcoming shopping environment, and use data to develop short- and long-term retail plans. This role requires hands-on leadership across all store activities.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management and talent development skills.
• Effective leadership, interpersonal, and communication skills.
• Technology proficient and able to operate a POS system.
• Strong business acumen with ability to develop strategies to drive results.
• Organizational skills to delegate and meet deadlines.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire and coach associates to leverage brand behaviors for genuine connections.
• Use technology to provide a seamless omnichannel shopping experience.
• Hire and build a store team through training and coaching.
• Create an inclusive store environment for associates.
• Develop operational dynamics to achieve store goals.
• Promote in-store community events and partnerships.
• Oversee store profitability, budgeting, and payroll reporting.
• Analyze reporting to develop short and long-term retail plans.
• Manage day-to-day operations including opening and closing.

Skills

Retail management

Hospitality mindset

People management

Leadership

Communication

POS proficiency

Business acumen

Delegation & prioritization

Tools

POS system

Job description

LOFT in Plainfield, IN is seeking a Store Manager to lead the customer and associate experiences in our store. You will drive a profitable business by focusing on customer experience, operations, visual standards, and community engagement.

You will coach your team to reach their full potential, ensure a welcoming shopping environment, and use data to develop short- and long-term retail plans. This role requires hands-on leadership across all store activities.