Retail Assistant Manager: Lead Teams & Delight Customers

LOFT; Chicago (IL); Presencial; USD 29.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly bonuses

Merchandise discounts

Professional development

Advancement opportunities

Community impact through partnerships

Descripción de la vacante

LOFT in Chicago is seeking an Assistant Manager to support customer experience and shape a strong store culture. You'll lead on the sales floor and model the brand's behaviors, while nurturing relationships with customers and associates.

With 1+ year retail management experience, you will inspire and coach teams, create an inclusive environment, and partner with the Store Manager on recruiting and developing talent.

Formación

• 1+ year retail management experience (preferred).
• Hospitality mindset when connecting with customers and associates.

Responsabilidades

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Conocimientos

Customer experience

Leadership

Coaching

Hospitality mindset

Technology proficiency

POS systems

Business acumen

Initiative

Descripción del empleo

LOFT in Chicago is seeking an Assistant Manager to support customer experience and shape a strong store culture. You'll lead on the sales floor and model the brand's behaviors, while nurturing relationships with customers and associates.

With 1+ year retail management experience, you will inspire and coach teams, create an inclusive environment, and partner with the Store Manager on recruiting and developing talent.