Store Manager: Customer Experience & Team Growth

LOFT; Atlanta (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Bonus opportunities

Merchandise discounts

Job summary

LOFT seeks a Store Manager to lead the customer and associate experiences at our Atlanta store. You will drive profitable operations, coach a high-performing team, and maintain welcoming, inclusive service for customers and staff alike.

You will hire and develop talent, promote community engagement, and leverage technology for a seamless omnichannel experience. Strong leadership, hospitality mindset, and store metrics focus are essential.

Qualifications

• 2+ years in retail Store Manager or service industry (preferred).
• Hospitality mindset when engaging with customers and associates.
• Strong leadership, interpersonal and communication skills.
• Technology proficient; able to operate a POS system.

Responsibilities

• Manage day-to-day store operations, including opening and closing.
• Hire, coach and develop store team to reach goals.
• Drive profitability through effective budgeting, scheduling and payroll.
• Promote in-store events and community engagement.

Skills

Customer experience

People management

Leadership

Communication skills

Organizational skills

Tools

POS system

Job description

LOFT seeks a Store Manager to lead the customer and associate experiences at our Atlanta store. You will drive profitable operations, coach a high-performing team, and maintain welcoming, inclusive service for customers and staff alike.

You will hire and develop talent, promote community engagement, and leverage technology for a seamless omnichannel experience. Strong leadership, hospitality mindset, and store metrics focus are essential.