Store Manager: Elevate Customer Experience & Sales

Designer Brands; Cincinnati (AR); On-site; USD 42,000 - 54,000; Full time

Job summary

Designer Brands in the United States is seeking a Store Leader with at least 2 years of management experience to support store management in delivering exceptional customer service, merchandising, omni activities, and all inventory controls to drive sales and results.

You will partner with the Store Manager to meet daily priorities, coach associates, manage scheduling and payroll, and ensure compliance with company policies while maintaining a safe, energetic shopping environment.

Qualifications

• Excellent customer service with professionalism and enthusiasm.
• Strong verbal and written communication skills.
• Ability to work nights, weekends, holidays.
• Availability to stand/walk for long periods.
• Ability to lift up to 50 pounds occasionally.
• Retail management experience preferred.

Responsibilities

• Model customer experience leader behaviors to drive KPI.
• Maintain store standards and complete open/close tasks.
• Review daily/weekly/monthly progress and action plans.
• Leverage inventory reports to optimize merchandising.
• Ensure compliance with policies and asset protection.
• Support scheduling, payroll, and associate relations.

Skills

Customer service

Leadership

Communication

Time management

flexibility (nights weekends)

Education

High school diploma or equivalent

Some college preferred

Tools

POS system

Mobile devices

Job description

Designer Brands in the United States is seeking a Store Leader with at least 2 years of management experience to support store management in delivering exceptional customer service, merchandising, omni activities, and all inventory controls to drive sales and results.

You will partner with the Store Manager to meet daily priorities, coach associates, manage scheduling and payroll, and ensure compliance with company policies while maintaining a safe, energetic shopping environment.