Store Manager: Elevate Customer Experience & KPIs

EssilorLuxottica; Village of Nyack (NY); Sur place; USD 77 000 - 133 000; Plein temps

Avantages offerts par ce poste

Health insurance

Bonus/commission plan

Paid time off

Employee discounts

Résumé du poste

EssilorLuxottica's LensCrafters in the United States seeks a Store Manager to lead daily operations, drive customer experience, and deliver KPIs by integrating the Brand Story.

You will train and coach the team, partner with the Doctor of Optometry, and ensure safety and compliance while achieving sales targets.

This role requires 4+ years of management, strong communication, and knowledge of optical products.

Qualifications

• High School diploma or equivalent required.
• Experience in retail or store management preferred.
• Strong leadership and people management skills.
• Knowledge of optical products a plus.

Responsabilités

• Lead store team to deliver unsurpassed customer service.
• Coach and train staff using company programs.
• Analyze reports and implement action plans to improve KPIs.
• Collaborate with optometrist to enhance customer experience.
• Ensure safety, inventory, and visual standards are met.

Connaissances

Management experience

Customer service

Communication

Sales skills

Team building

Negotiation

Time management

Cash handling

Store operations knowledge

Formation

High School diploma or equivalent

Bachelor's degree or equivalent

State licensure / ABO Certification (if applicable)

Outils

POS system

LC Dashboard

Computers & calculators

Description du poste

EssilorLuxottica's LensCrafters in the United States seeks a Store Manager to lead daily operations, drive customer experience, and deliver KPIs by integrating the Brand Story.

You will train and coach the team, partner with the Doctor of Optometry, and ensure safety and compliance while achieving sales targets.

This role requires 4+ years of management, strong communication, and knowledge of optical products.