Store Manager — Customer Experience & Operations Leader

Goodwill-Industries

Hobart (IN)

On-site

USD 42,000 - 64,000

Full time

5 days ago

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Job summary

Goodwill Industries seeks an experienced Store Manager to oversee daily store operations, drive sales, and lead a team in delivering excellent customer service. You will manage staffing, training, scheduling, and compliance with company policies while ensuring a welcoming shopping experience.

The role requires strong leadership, budgeting, and inventory management skills, with a focus on safety and loss prevention.

Qualifications

High school diploma or equivalent required.
Minimum two years of supervisory experience.
Strong leadership and team-management skills.
Excellent verbal and written communication.
Solid understanding of sales, budgeting, and inventory management.
Proficiency with POS systems and retail software.
Ability to pass a background check and drug screen.

Responsibilities

Recruit, train, and manage staff while ensuring adherence to policies.
Oversee and manage daily store operations across departments.
Monitor store sales, payroll, and financial metrics; adjust to meet targets.
Maintain safe, secure work environment and prevent theft.
Communicate operational issues to District Manager and implement corrective action.
Perform other duties as assigned.