Store Manager, Banking & Customer Advisory

TD; Hyattsville (MD); On-site; USD 67,000 - 99,000; Full time

Job summary

TD Bank in Hyattsville, MD is seeking an Assistant Store Manager to lead a team in delivering exceptional customer service, sales growth, and operational efficiency. You will guide tellers and platform staff, provide consultative financial advice, and ensure regulatory compliance while building lasting customer relationships.

The role emphasizes coaching, performance management, and community engagement, with the TD Brand and Total Rewards supporting your career growth and development.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and/or sales in any capacity or equivalent.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide Legendary Customer Service.
• Strong verbal and written communication skills.
• Sales and Operational Management skills.

Responsibilities

• Lead a team to deliver TD’s model of convenience, sales and advice.
• Provide day-to-day team leadership and direction for personalized service and advice.
• Deliver end-to-end advice to customers with real-time insights and product recommendations.
• Manage customer relationships and lead referrals to drive business growth.
• Ensure regulatory compliance and operational excellence in store operations.

Skills

Leadership experience

Customer service

Sales ability

Communication skills

Education

Undergraduate degree or equivalent experience

2+ years experience in customer/sales roles

Supervisory or leadership experience preferred

Notary License (Preferred)

NMLS registration awareness

Job description

TD Bank in Hyattsville, MD is seeking an Assistant Store Manager to lead a team in delivering exceptional customer service, sales growth, and operational efficiency. You will guide tellers and platform staff, provide consultative financial advice, and ensure regulatory compliance while building lasting customer relationships.

The role emphasizes coaching, performance management, and community engagement, with the TD Brand and Total Rewards supporting your career growth and development.