Assistant Store Manager: Banking & Customer Advisory

TD Bank; Hyattsville (MD); On-site; USD 44,000 - 65,000; Full time

Job summary

TD Bank in Hyattsville, MD seeks an Assistant Store Manager to lead the day-to-day service, sales, and operations in a Store location. The role focuses on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and a personalized, connected experience.

The role can lead the Store with minimal direction and has the knowledge to make decisions for day-to-day work on the teller line or platform.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers and/or sales.
• Supervisory or leadership experience preferred.
• Demonstrated ability to provide legendary customer service.
• Strong verbal and written communication skills.
• Sales and operational management skills.
• Knowledge of banking products and services preferred.

Responsibilities

• Lead a team of advice and service colleagues to meet store objectives.
• Provide day-to-day leadership to deliver personalized service and advice.
• Oversee complex sales and advisory activities across multiple systems.
• Deliver end-to-end advice and financial management tools to customers.
• Identify advice opportunities and referrals to drive business growth.
• Engage with community events and promote the TD brand.

Skills

Leadership

Customer service

Sales

Coaching

Communication

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Job description

TD Bank in Hyattsville, MD seeks an Assistant Store Manager to lead the day-to-day service, sales, and operations in a Store location. The role focuses on leading a team to grow and deepen customer relationships by delivering TD's model of convenience, sales and advice, and a personalized, connected experience.

The role can lead the Store with minimal direction and has the knowledge to make decisions for day-to-day work on the teller line or platform.