Store Manager, Banking & Customer Advisory

TD Bank, N.A.; Alexandria (VA); On-site; USD 67,000 - 99,000; Full time

Job summary

TD Bank, N.A. in Alexandria, VA is seeking an Assistant Store Manager to lead daily service, sales, and operations at the store level.

You will guide a team to deepen customer relationships, deliver TD’s model of convenience, and ensure compliance while meeting performance goals.

The role emphasizes coaching, mortgage/licensing readiness, and delivering end-to-end financial advice to customers.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years of customer or sales experience.
• Supervisory or leadership experience preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office; knowledge of banking products.
• Notary license preferred and active NMLS registration.

Responsibilities

• Lead a store team to deliver exceptional customer service.
• Guide daily operations and teller/platform activities with compliance.
• Provide consultative sales and advice to customers.
• Manage scheduling and staffing to meet demand.
• Coach and develop colleagues to achieve targets.

Skills

Verbal communication

Written communication

Leadership

Sales

Operational management

Interpersonal skills

Decision-making

Notary license (Preferred)

Education

Undergraduate degree or equivalent experience

Tools

Microsoft Office

Banking products knowledge

Job description

TD Bank, N.A. in Alexandria, VA is seeking an Assistant Store Manager to lead daily service, sales, and operations at the store level.

You will guide a team to deepen customer relationships, deliver TD’s model of convenience, and ensure compliance while meeting performance goals.

The role emphasizes coaching, mortgage/licensing readiness, and delivering end-to-end financial advice to customers.