Store Manager – Banking & Customer Advisory Lead

TD Bank; Harwich (MA); On-site; USD 41,328 - 61,992; Full time

Job summary

TD Bank in Harwich Port, MA is seeking an Assistant Store Manager to lead a team in delivering TD’s model of convenience, sales and advice. You will manage day-to-day service, drive customer relationships, and oversee teller and platform operations with a focus on regulatory compliance and exceptional customer experience.

The role requires supervisory/leadership experience, strong communication, and knowledge of banking products.

Qualifications

• Undergraduate degree or equivalent experience.
• 2+ years experience working with customers or sales in any capacity or equivalent.
• Supervisory or leadership experience preferred.
• Proficient in Microsoft Office; banking product knowledge preferred.
• Notary License (Preferred) if applicable.

Responsibilities

• Lead a team of advice and service colleagues to achieve store objectives and deliver legendary customer experience.
• Provide day-to-day leadership and direction to ensure efficient delivery of personalized service and advice while maintaining compliance.
• Deliver end-to-end advice using TD's consultative approach to help customers meet financial goals.
• Lead community involvement and partnership development to promote TD brand and drive referrals.

Skills

Leadership experience

Customer service

Communication

Sales and operations management

Microsoft Office

Education

Undergraduate degree or equivalent experience

Notary License (Preferred)

Job description

TD Bank in Harwich Port, MA is seeking an Assistant Store Manager to lead a team in delivering TD’s model of convenience, sales and advice. You will manage day-to-day service, drive customer relationships, and oversee teller and platform operations with a focus on regulatory compliance and exceptional customer experience.

The role requires supervisory/leadership experience, strong communication, and knowledge of banking products.