Store Leadership: Sales, Service & Operations

Lids; Camarillo (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

Retirement plan with company match

Paid Time Off

Employee discount

Career development opportunities

Job summary

Lids is seeking an Assistant Store Manager to drive daily store performance, coach the team, and ensure exceptional customer experiences. You will lead scheduling, training, and adherence to brand standards while managing inventory, cash handling, and visual merchandising in a fast-paced retail environment.

The role emphasizes achieving KPIs, delivering high-quality service, and collaborating with the leadership team to fuel fan loyalty across channels.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal and communication skills for team leadership.
• Experience supervising store staff and handling customer issues.

Responsibilities

• Lead and train store associates, schedule staffing, and ensure policy adherence.
• Deliver exceptional customer service and achieve KPIs and sales targets.
• Maintain store appearance, merchandising, and visual standards.
• Oversee inventory, pricing changes, and cash handling.
• Open/close store and support operational directives from HQ.

Skills

Interpersonal skills

Sales leadership

Customer service

Communication

Job description

Lids is seeking an Assistant Store Manager to drive daily store performance, coach the team, and ensure exceptional customer experiences. You will lead scheduling, training, and adherence to brand standards while managing inventory, cash handling, and visual merchandising in a fast-paced retail environment.

The role emphasizes achieving KPIs, delivering high-quality service, and collaborating with the leadership team to fuel fan loyalty across channels.