Store Leadership & Sales Performance Lead

Goodwill Southern Los Angeles County; Long Beach (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill Southern Los Angeles County seeks an Assistant Store Manager to support daily store operations, drive sales, and ensure excellent donor and customer service. You will model leadership behaviors and mentor staff under the Store Manager's direction.

You'll handle scheduling, training, and performance feedback, while maintaining compliance and smooth cash handling. This role reports to the Store Manager and requires flexibility, including evenings and weekends.

Qualifications

• High School diploma or equivalent.
• 1-2 years' experience in retail, thrift, or consignment.
• Ability to work a flexible schedule, including evenings and weekends

Responsibilities

• Assists Manager in daily store operations, including sales leadership, merchandising, production, customer service, and training.
• Responsible for ensuring the assigned store's daily sales and operational success in partnership with the Store Manager.
• Must ensure high levels of customer satisfaction through excellent service leadership and employee training.
• Accountable for meeting and/or exceeding sales goals by training, motivating, mentoring, and providing feedback to sales staff.
• Supervisory responsibilities include assisting in interviewing and training employees; planning, assigning, scheduling, and directing work; providing input on performance appraisals; recognizing and developing employees; addressing complaints and resolving problems.

Skills

Leadership

Customer service

Sales

Time management

Communication

Problem solving

Team training

Interpersonal skills

Education

High School diploma or equivalent

Tools

MS Excel

Job description

Goodwill Southern Los Angeles County seeks an Assistant Store Manager to support daily store operations, drive sales, and ensure excellent donor and customer service. You will model leadership behaviors and mentor staff under the Store Manager's direction.

You'll handle scheduling, training, and performance feedback, while maintaining compliance and smooth cash handling. This role reports to the Store Manager and requires flexibility, including evenings and weekends.