Assistant Store Manager: Lead Sales & Ops

Goodwill Southern Los Angeles County; Long Beach (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Goodwill Southern Los Angeles County in Long Beach is seeking an Assistant Store Manager to support daily store operations, drive sales, and lead a team of staff and volunteers. You will ensure excellent customer service for donors and shoppers while collaborating with the Store Manager to meet goals.

The role requires a flexible schedule including evenings and weekends, with responsibilities spanning merchandising, reporting, and staff development. A passion for community service is essential.

Qualifications

• High School diploma or equivalent.
• 1-2 years’ experience in retail, thrift, or consignment.
• Proficient in MS Office and basic computer skills.

Responsibilities

• Assist Manager in daily store operations and training staff.
• Help achieve daily sales and operational goals.
• Provide outstanding service to donors and customers.
• Lead by example in performance and customer relations.
• Assist with cash handling, deposits, and reports.
• Participate in interviewing and on-boarding of staff.
• Ensure safety, cleanliness, and compliance with policies.

Skills

MS Office proficiency

Excel

Customer service

Leadership

Team management

Merchandising

Sales leadership

Education

High School diploma or equivalent

Tools

POS system

Cash handling

Job description

Goodwill Southern Los Angeles County in Long Beach is seeking an Assistant Store Manager to support daily store operations, drive sales, and lead a team of staff and volunteers. You will ensure excellent customer service for donors and shoppers while collaborating with the Store Manager to meet goals.

The role requires a flexible schedule including evenings and weekends, with responsibilities spanning merchandising, reporting, and staff development. A passion for community service is essential.