Store Leadership: Lead Team & Retail Operations

Ross Stores, Inc.; San Antonio (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Ross Stores, Inc. is seeking a Store Manager to supervise all aspects of store operations, lead a team of associates, and ensure customer service excellence. The role emphasizes driving productivity, store standards, and compliance with policies.

The position requires 2+ years of store management experience, strong leadership, and the ability to manage payroll and scheduling while delivering a high standard of customer service.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize, and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes store reports to evaluate controllable expenses and overall Store performance.
• Communicates variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Ensures all Associate cleaning tasks, including restrooms, are completed.
• Accepts special assignments as directed by Leadership.

Skills

Store/ASL experience

supervise & motivate

Customer service focus

English fluency

Job description

Ross Stores, Inc. is seeking a Store Manager to supervise all aspects of store operations, lead a team of associates, and ensure customer service excellence. The role emphasizes driving productivity, store standards, and compliance with policies.

The position requires 2+ years of store management experience, strong leadership, and the ability to manage payroll and scheduling while delivering a high standard of customer service.