Store Leadership Lead — Omnichannel Customer Experience

Banana Republic; Arlington (VA); Sur place; USD 21 000 - 26 000; Plein temps

Avantages offerts par ce poste

Brand discount: 50% off regular-priced

Paid time off

Volunteer hours

401(k) with company match

Employee stock purchase plan

Medical, dental, vision and life保险

See more benefits

Résumé du poste

Banana Republic in Arlington, VA is seeking a store associate to support leadership and deliver a best-in-class customer experience. You will model selling behaviors, educate customers about loyalty programs, and collaborate with teammates to keep store operations running smoothly.

This role emphasizes flexibility to cover holiday, evening, overnight and weekend shifts, and requires the ability to lift up to 30 pounds while maintaining a positive, respectful store environment.

Qualifications

• Excellent customer service and ability to educate customers about loyalty programs.
• Ability to work a flexible schedule including evenings, weekends, holidays.
• Able to lift up to 30 pounds.
• Strong communication and teamwork.

Responsabilités

• Treat customers and employees with respect and maintain a positive environment.
• Educate customers about Banana Republic loyalty programs.
• Model brand selling behaviors with every customer to deliver an exceptional experience.
• Assist sales leader during non-peak hours with a customer-first focus.
• Collaborate with store leadership to complete tasks efficiently.
• Build expertise in product lifecycle.
• Assist with opening/closing checklists and after-hours work.
• Leverage omni-channel to deliver a frictionless customer experience.
• Ensure all compliance standards are met.

Connaissances

Customer service

Communication

Flexibility

Team collaboration

Technology aptitude

Physical stamina

Description du poste

Banana Republic in Arlington, VA is seeking a store associate to support leadership and deliver a best-in-class customer experience. You will model selling behaviors, educate customers about loyalty programs, and collaborate with teammates to keep store operations running smoothly.

This role emphasizes flexibility to cover holiday, evening, overnight and weekend shifts, and requires the ability to lift up to 30 pounds while maintaining a positive, respectful store environment.