Store Leadership Lead - Elevate Sales & Service

Banana Republic; Lutz (FL); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) with company matching

Employee stock purchase plan

Health insurance

Dental, vision, life insurance

See more benefits

Job summary

Banana Republic is seeking a store associate to support the leadership team by executing assigned tasks and modeling selling behaviors to deliver a best-in-class customer experience. You will focus on leading processes, driving productivity, and collaborating with leadership to meet goals.

You will educate customers about loyalty programs, assist during non-peak hours with customer-centric service, and ensure efficiency and compliance on the sales floor and back areas.

Qualifications

• Provide excellent customer service and contribute to a positive store environment.
• Educate customers about loyalty programs to promote repeat business.
• Demonstrate expert knowledge of brand selling behaviors on every customer.
• Adapt to flexible schedule including holidays, evenings, overnights and weekends.

Responsibilities

• Treat all customers and employees with respect.
• Promote customer loyalty and educate on loyalty programs.
• Become an expert in brand selling behaviors with every customer.
• Support sales leader during non-peak hours with customer focus.
• Collaborate with store leadership to complete tasks efficiently.
• Build and share product lifecycle expertise.
• Complete opening/closing checklists and post-shift tasks.
• Leverage omni‑channel for a frictionless customer experience.
• Ensure compliance standards are met.

Skills

Customer service

Sales support

Team collaboration

Communication

Job description

Banana Republic is seeking a store associate to support the leadership team by executing assigned tasks and modeling selling behaviors to deliver a best-in-class customer experience. You will focus on leading processes, driving productivity, and collaborating with leadership to meet goals.

You will educate customers about loyalty programs, assist during non-peak hours with customer-centric service, and ensure efficiency and compliance on the sales floor and back areas.