Store Lead: Elevate Service & Omni-Channel Sales

Banana Republic; San Clemente (CA); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Merchandise discount

Competitive PTO

401(k) plan

Insurance

Job summary

Banana Republic is seeking a store associate to support the leadership team and drive a best-in-class customer experience. You will model selling behaviors, guide customers through the shopping journey, and collaborate with colleagues to meet store goals.

The role emphasizes flexibility, a strong customer focus, and active participation in omni-channel initiatives. You will contribute to a positive environment, support opening and closing tasks, and stay compliant with company standards while

Qualifications

• Customer service and sales experience preferred.
• Excellent communication and teamwork.
• Ability to work flexible hours including evenings, weekends and holidays.

Responsibilities

• Consistently treat customers and colleagues with respect to foster a positive work environment.
• Promote loyalty programs and educate customers about benefits.
• Lead by example to demonstrate brand selling behaviors and deliver exceptional customer experiences.
• Support sales leadership during non-peak hours with the customer at the center.
• Collaborate with store staff to complete tasks efficiently and on time.
• Develop product lifecycle knowledge and share expertise with the team.
• Assist with opening/closing checklists and post-shift duties as needed.
• Leverage omni-channel tools to ensure a frictionless customer journey.
• Adhere to all company compliance standards.

Skills

Customer service

Sales awareness

Team collaboration

Job description

Banana Republic is seeking a store associate to support the leadership team and drive a best-in-class customer experience. You will model selling behaviors, guide customers through the shopping journey, and collaborate with colleagues to meet store goals.

The role emphasizes flexibility, a strong customer focus, and active participation in omni-channel initiatives. You will contribute to a positive environment, support opening and closing tasks, and stay compliant with company standards while