Store Lead: Elevate Customer Experience (Flexible Schedule)

Banana Republic; Lewisville (TX); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Merchandise discount

Generous Paid Time Off

Volunteer hours

401(k) plan with match

Employee stock purchase plan

Medical, dental, vision, and life

Job summary

Banana Republic in Lewisville, TX is seeking a Store Associate to support the store leadership team, drive selling behaviors, and deliver a best-in-class customer experience. You will learn brand selling behaviors and assist with daily store operations to keep tasks on track.

We value respect for customers and teammates, flexibility in shifts, and the ability to use omni-channel tools. This role emphasizes compliance and teamwork while delivering outstanding service.

Qualifications

• Customer service experience is preferred.
• Clear communication with customers and team is important.
• Willingness to adapt to a flexible retail schedule.
• Ability to lift up to 30 pounds.

Responsibilities

• Consistently treat customers and colleagues with respect to support a positive work environment.
• Educate customers about loyalty programs to promote engagement.
• Demonstrate and role model brand selling behaviors with every customer.
• Support sales leader during non-peak hours with the customer as the focus.
• Collaborate with store leadership to ensure tasks are completed efficiently.
• Build and share expertise in the product lifecycle and offerings.
• Assist with opening and/or closing tasks and checklists as needed.
• Leverage omni-channel tools to deliver a frictionless customer experience.
• Ensure compliance standards are met and upheld.

Skills

Customer service

Communication

Technology literacy

Flexibility

Inventory awareness

Physical stamina

Job description

Banana Republic in Lewisville, TX is seeking a Store Associate to support the store leadership team, drive selling behaviors, and deliver a best-in-class customer experience. You will learn brand selling behaviors and assist with daily store operations to keep tasks on track.

We value respect for customers and teammates, flexibility in shifts, and the ability to use omni-channel tools. This role emphasizes compliance and teamwork while delivering outstanding service.