Retail Team Lead & Customer Experience Champion

Banana Republic; South Portland (ME); Vor Ort; USD 45.560.000 - 55.875.000; Vollzeit

Benefits dieser Stelle

50% discount on merchandise

Paid time off

Volunteer hours

401(k) matching

Employee stock purchase plan

Medical/Dental/Vision/Life insurance

Other benefits

Zusammenfassung

Banana Republic is seeking a store teammate to support the leadership team by performing assigned tasks and modeling selling behaviors that deliver a best-in-class customer experience.

You will help educate customers about loyalty programs, collaborate with staff to complete tasks efficiently, and leverage omni-channel tools to provide a seamless shopping journey. Flexible schedules including evenings and weekends are required.

Qualifikationen

• Provides strong customer service and communication in a fast-paced retail setting.
• Demonstrates flexibility with schedule including evenings, weekends and holidays.
• Ability to use technology to engage customers and support sales goals.
• Comfort lifting up to 30 pounds and moving around the store.

Aufgaben

• Treat customers and employees with respect to foster a positive work environment.
• Educate customers about loyalty programs to promote repeat visits.
• Model brand selling behaviors to deliver an exceptional customer experience.
• Assist sales leader during non-peak hours with a customer-first focus.
• Collaborate with leadership to ensure timely completion of tasks.

Kenntnisse

Customer service

Communication

Flexibility

Tech literacy

Teamwork

Lift 30 lbs

Tools

POS system

Omni-channel

Jobbeschreibung

Banana Republic is seeking a store teammate to support the leadership team by performing assigned tasks and modeling selling behaviors that deliver a best-in-class customer experience.

You will help educate customers about loyalty programs, collaborate with staff to complete tasks efficiently, and leverage omni-channel tools to provide a seamless shopping journey. Flexible schedules including evenings and weekends are required.