Store Leadership Specialist — Customer Experience

Banana Republic; Bellevue (WA); On-site; USD 52,724,000 - 64,472,000; Full time

Benefits offered by this job

Discounted merchandise

Paid time off

Volunteer hours

401(k) with match

Stock purchase plan

Insurance

Job summary

Banana Republic in Bellevue, WA seeks an enthusiastic team member to support store leadership, drive selling behaviors, and deliver a best-in-class customer experience. You will assist with omni-channel tasks and ensure tasks are completed accurately, including opening/closing checklists and compliance requirements.

You will model brand selling behaviors, educate customers about loyalty programs, and collaborate with colleagues to meet goals while staying flexible for holiday, evening,

Qualifications

• Provides excellent customer service and supports selling behaviors.
• Role models brand selling behaviors to deliver a best-in-class customer experience.
• Supports store leadership and collaboration with employees to complete tasks on time.
• Adapts to flexible shifts including evenings, weekends, and holidays.
• Lifts up to 30 pounds and moves around the sales floor and stockroom.

Responsibilities

• Treat customers and employees with respect and contribute to a positive work environment.
• Educate customers about loyalty programs to promote repeat business.
• Becoming an expert on brand selling behaviors and applying them with every customer.
• Assist sales leader during non-peak hours with customer focus.

Skills

Customer service

Sales skills

Team leadership

Communication

Flexibility

Tools

POS system

Job description

Banana Republic in Bellevue, WA seeks an enthusiastic team member to support store leadership, drive selling behaviors, and deliver a best-in-class customer experience. You will assist with omni-channel tasks and ensure tasks are completed accurately, including opening/closing checklists and compliance requirements.

You will model brand selling behaviors, educate customers about loyalty programs, and collaborate with colleagues to meet goals while staying flexible for holiday, evening,