Store Leadership & Guest Experience Leader

Lids; Redondo Beach (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Generous employee discount

Career development opportunities

Training programs

Team-oriented environment

Early Wage Access options

Job summary

Lids is seeking an Assistant Store Manager in Redondo Beach to lead daily store operations, drive sales, and coach a team of associates. You will ensure exceptional customer service, uphold brand standards, and manage scheduling, training, and performance.

The role emphasizes teamwork, accountability, and maintaining store presentation. As a key leader, you will balance operational duties with customer engagement, inventory control, and adherence to policies, while supporting store goals and

Qualifications

• Retail or store management experience is preferred.
• Strong leadership and coaching skills to drive team performance.
• Customer service excellence and problem-solving abilities.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead and train store personnel, ensuring adherence to policies and brand standards.
• Execute store operations and merchandising to maximize sales and efficiency.
• Protect company assets and manage cash handling, till opening/closing.
• Maintain inventory accuracy and optimize backroom organization.

Skills

Sales results

Loss minimization

Interpersonal skills

Verbal communication

Independent work

Tools

MPOS

Lids Custom

Job description

Lids is seeking an Assistant Store Manager in Redondo Beach to lead daily store operations, drive sales, and coach a team of associates. You will ensure exceptional customer service, uphold brand standards, and manage scheduling, training, and performance.

The role emphasizes teamwork, accountability, and maintaining store presentation. As a key leader, you will balance operational duties with customer engagement, inventory control, and adherence to policies, while supporting store goals and