Store Leadership: Customer Experience & Sales Driver

Michaels; Carson City (NV); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) with matching

Employee assistance program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Voluntary insurance options

Employee discounts

Partner discount programs

Job summary

Michaels Carson City, NV store is seeking a stores leadership role to assist the Store Manager in leading daily operations, ensuring SOPs compliance and superior customer experience. You will coach the team, drive sales, and oversee in-store programs and events to deliver outstanding results.

Responsibilities include ensuring accurate POS operations, managing scheduling, and promoting the Loyalty Rewards program while maintaining strong asset protection practices.

Qualifications

• 3+ years retail leadership experience.
• Ability to work nights, weekends and early mornings.
• Stand and lift up to 50 pounds as needed.

Responsibilities

• Assist Store Manager in leading SOP compliance and company programs.
• Model and coach Customer Experience and ART of Selling behaviors.
• Provide MOD coverage and maintain floor leadership and service standards.

Skills

Retail leadership

Customer experience

Operational excellence

POS operations

Tools

POS systems

Self-Checkout

Job description

Michaels Carson City, NV store is seeking a stores leadership role to assist the Store Manager in leading daily operations, ensuring SOPs compliance and superior customer experience. You will coach the team, drive sales, and oversee in-store programs and events to deliver outstanding results.

Responsibilities include ensuring accurate POS operations, managing scheduling, and promoting the Loyalty Rewards program while maintaining strong asset protection practices.