Store Leadership Coach Elevating Customer Experience

The North Face; Boston (MA); Presencial; USD 28.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Incentive potential

VF benefits overview

Descripción de la vacante

The North Face is seeking a Supervisor to join our Boston store team. You will lead by example, coach associates, and ensure outstanding customer experiences while driving store profitability and operational excellence.

You will oversee daily store activities, support merchandising standards, and help maintain inventory integrity. This role suits someone who thrives in a fast-paced retail setting and values teamwork, inclusion, and customer service excellence.

Formación

• 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High school diploma or equivalent preferred.
• Proven ability to drive sales and support store profitability.

Responsabilidades

• Deliver high level of personalized customer engagement through genuine interactions.
• Coach and develop associates to meet productivity and engagement goals.
• Supervise daily store operations including opening/closing, floor coverage, and task delegation.
• Support stockroom operations and ensure timely product flow to the sales floor.
• Maintain visual merchandising standards and stock replenishment aligned with brand directives.
• Uphold safety, policies, and loss prevention practices while fostering an inclusive environment.

Conocimientos

Customer engagement

Coaching & development

Leadership

Merchandising

Inventory control

Store operations

Educación

High School Diploma

Herramientas

POS systems

Descripción del empleo

The North Face is seeking a Supervisor to join our Boston store team. You will lead by example, coach associates, and ensure outstanding customer experiences while driving store profitability and operational excellence.

You will oversee daily store activities, support merchandising standards, and help maintain inventory integrity. This role suits someone who thrives in a fast-paced retail setting and values teamwork, inclusion, and customer service excellence.