Store Leadership Coach — Elevate Customer Experience

VF Corporation; Woodstock (GA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Incentive plan

Sales incentive

Commission potential

Health benefits

Job summary

The North Face, a VF Corporation brand, is seeking a Supervisor in Woodstock, GA to support leadership and deliver a best-in-class customer experience. You will partner with store leadership to maximize profitability, mentor associates, and uphold store standards in a fast-paced retail environment.

The role emphasizes coaching, team development, and achieving sales goals through strong customer engagement and operational excellence.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.

Responsibilities

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against KPIs.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.

Skills

Coaching

Leadership

Communication

Flexibility

Prioritization

Physical stamina

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Retail software

Job description

The North Face, a VF Corporation brand, is seeking a Supervisor in Woodstock, GA to support leadership and deliver a best-in-class customer experience. You will partner with store leadership to maximize profitability, mentor associates, and uphold store standards in a fast-paced retail environment.

The role emphasizes coaching, team development, and achieving sales goals through strong customer engagement and operational excellence.