Store Leadership Coach: Elevate Customer Experience

Walmart; Georgetown (DE); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock purchase

PTO & leave benefits

Live Better U education

Job summary

Walmart in Georgetown, DE seeks an experienced leader to drive store performance and develop teams. The role focuses on coaching associates, optimizing operations, and delivering exceptional customer service aligned with Walmart's values.

You will oversee budgeting, merchandising, staffing, and process improvements while supporting community initiatives and adhering to Open Door Policy. A strong emphasis on people development and integrity is required.

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• For facilities that sell firearms, CBC and Firearms Authorized Training may be required.
• Associates will be required to attend and successfully complete trainings and assessments.

Responsibilities

• Leads and develops teams by teaching, training, listening to associates, touring stores, and giving feedback.
• Drives financial performance and sales by reviewing PL, budgeting, forecasting, and controlling expenses.
• Supervises associates, sets expectations, provides recognition, and develops staff to meet staffing needs.
• Coordinates activities with stakeholders to meet customer and business needs and monitors progress.
• Ensures compliance with policies, ethics, and Open Door Policy.
• Delivers exceptional customer service and supports community outreach programs.

Skills

Supervisory experience

Performance management

Hiring and firing

Training others

Customer service

Education

2 years of college

Bachelor of Science in Business Management and Leadership

Job description

Walmart in Georgetown, DE seeks an experienced leader to drive store performance and develop teams. The role focuses on coaching associates, optimizing operations, and delivering exceptional customer service aligned with Walmart's values.

You will oversee budgeting, merchandising, staffing, and process improvements while supporting community initiatives and adhering to Open Door Policy. A strong emphasis on people development and integrity is required.